Responsible Gaming at Starspins Casino – Stay in Control

At Starspins Casino, we are committed to providing a safe and enjoyable environment for all our players in the United Kingdom. We believe that gambling should always be a fun form of entertainment, never a source of stress or financial harm. This page explains the responsible gaming tools and resources available to you, so you can make informed choices about how you play. Whether you need to set limits, take a break, or seek support, Starspins Casino is here to help every step of the way.

Our Commitment to Safer Gambling

Starspins Casino operates under a licence issued by the UK Gambling Commission, which means we are legally required to promote safer gambling practices. We take this responsibility seriously and have built a range of player protection features directly into your account. Our team is trained to identify signs of problem gambling and to respond with care and professionalism. We regularly review our practices to ensure they meet the highest standards set by the UK gambling industry.

Player Protection Tools Available to You

We provide a full suite of responsible gaming tools that you can access directly from your account settings at any time. These tools are designed to help you maintain control over your gambling activity:

• Deposit limits – Set daily, weekly, or monthly limits on how much you can deposit into your account.
• Loss limits – Restrict the amount you are willing to lose over a defined period of time.
• Session time limits – Choose how long you wish to play in a single session before receiving a reminder or automatic logout.
• Reality checks – Receive regular on-screen notifications showing how long you have been playing.
• Cool-off periods – Take a short break from your account for 24 hours, 48 hours, or up to 30 days.
• Self-exclusion – Exclude yourself from Starspins Casino for a minimum of six months or permanently.

Self-Exclusion via GAMSTOP

If you feel that you need a more comprehensive break from online gambling, we strongly encourage you to register with GAMSTOP, the UK's national self-exclusion scheme. GAMSTOP allows you to restrict your online gambling activity across all UK-licenced gambling websites in a single step. Once registered, your self-exclusion will be applied to Starspins Casino automatically. You can sign up at www.gamstop.co.uk free of charge.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of experience or background. Common warning signs include spending more money than you can afford, chasing losses, neglecting responsibilities, or feeling anxious when not gambling. If you recognise any of these signs in yourself or someone you know, it is important to seek help as soon as possible. Honest self-assessment is the first step towards regaining control.

Support Organisations in the UK

If you need to speak to someone about your gambling, several free and confidential services are available in the UK:

• GamCare – Provides support, information, and counselling. Visit gamcare.org.uk or call the National Gambling Helpline on 0808 8020 133 (available 24/7).
• Gamblers Anonymous – Peer support meetings for people affected by gambling problems. Visit gamblersanonymous.org.uk.
• BeGambleAware – Offers information and referrals to treatment services at begambleaware.org.
• Gordon Moody Association – Provides intensive residential treatment for those severely affected by gambling.

Keeping Minors Safe

Starspins Casino strictly prohibits anyone under the age of 18 from registering or playing on our site. We verify the age of all players during the registration process and may request additional identification documents at any time. If you share a device with young people, we recommend using parental control software such as Gamban, Net Nanny, or Cybersitter to prevent underage access to gambling websites.

Frequently Asked Questions

How do I set a deposit limit on my Starspins Casino account?

Log in to your account and navigate to the responsible gaming or account settings section. From there, you can select deposit limits and choose your preferred daily, weekly, or monthly amount. Changes that reduce your limit take effect immediately, while increases may be subject to a cooling-off period as required by UK regulations.

How long does self-exclusion last at Starspins Casino?

Self-exclusion at Starspins Casino lasts for a minimum of six months. After this period, you may request to reopen your account, but a cooling-off period will apply before access is restored. Permanent self-exclusion is also available if you prefer.

What should I do if I think I have a gambling problem?

If you believe your gambling has become a problem, please use our self-exclusion tool immediately and contact a support organisation such as GamCare or BeGambleAware. You can also contact our customer support team, who will assist you with applying any necessary restrictions to your account without judgement.

Is GAMSTOP free to use?

Yes, GAMSTOP is completely free to use and is available to all residents in the United Kingdom. Once registered, your self-exclusion is applied across all UK-licenced online gambling operators, including Starspins Casino.